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Accessibility Statement

We at Glow & Go Wax Studio, located in Ohrid, North Macedonia, are committed to ensuring that our website and services are accessible to all women, including those with disabilities. Our goal is to make every visitor’s online and in-salon experience smooth, inclusive, and enjoyable.

What web accessibility is

An accessible website allows visitors with disabilities to browse and interact with it easily using assistive technologies like screen readers, keyboard navigation, and text magnifiers.
At Glow & Go, we strive to meet these standards across our website and booking system.

Accessibility adjustments on this site

We have designed our website following the WCAG 2.1 AA guidelines.
To improve accessibility, we have:

  • Used the Wix Accessibility Wizard to identify and fix accessibility issues

  • Added alt text to images

  • Ensured consistent heading structures across pages

  • Chosen color contrasts that meet accessibility standards

  • Reduced unnecessary animations and motion

  • Tested the site for keyboard navigation and screen reader compatibility

  • Made booking and contact forms clear and easy to complete

  • Our online booking system (via Setmore) is also optimized for accessibility wherever possible.

Physical Accessibility

Glow & Go Wax Studio is a women-only beauty salon.
We are located in an accessible ground-floor space with easy entry and a comfortable waiting area.
If you have specific accessibility needs before your visit, please contact us and we’ll be happy to assist.

Third-Party Content

Some parts of our site may include third-party content or links (e.g., Instagram, Setmore booking pages).
While we strive to ensure accessibility throughout, we cannot control the accessibility of external websites or services.

Requests, issues, and suggestions

We are continually improving the accessibility of our site and services.
If you experience any difficulty using our website or booking system, or if you have suggestions for improvement, please contact us:

Accessibility Contact:
👩‍💼 Suela Emrullai – Accessibility & Client Care Coordinator
📧 glow.gowax@gmail.com
📍 Ohrid, North Macedonia

We aim to respond to all accessibility-related inquiries within 5 business days.

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